Information and Referral


For more than 55 years, Arizona families and human service workers have relied on Information & Referral. Through the I&R directory, 2-1-1 helpline, and website, anyone in our community can easily connect with thousands of available resources.

2-1-1 Arizona

Information & Referral, which became a program of Our Family Services in 2008, collects and updates information on community services in the six Southern Arizona counties of Cochise, Graham, Greenlee, Pima, Santa Cruz and Yuma.

I&R works in partnership with 2-1-1 Arizona, a program of Solari Crisis & Human Services, which collects the information for the rest of the state and operates the 2-1-1 helpline now answering calls from all of Arizona.

Together, these two agencies maintain a free, searchable online database of thousands of health and human services across Arizona. Services such as domestic violence shelters, emergency shelter, GED preparation, parenting classes, assistive technology, utilities assistance, food boxes, medical care, jobs training, childcare, legal aid, and counseling.

211 Arizona

Find Services

Below are three ways to find services.

1. Dial 2-1-1 within Arizona

The 2-1-1 helpline has returned to live answer all day, every day.

Call to speak to an information specialist for referrals to organizations that help with health care, food boxes, legal assistance, GED classes, domestic violence shelters, substance abuse, assistive technology, computer classes, support groups, counseling, parenting classes, donation pick-ups, volunteer opportunities, animal services, and much more.

Call anytime to listen to recorded information about community resources that are most often asked for.

2. Search the online database

2-1-1 Arizona is a statewide database of community resources. Go to the website, choose your county on the left, and select a service from the most commonly requested categories.

Add your organization to the resource database

3. Purchase a Directory

The 2022 edition of the Directory of Community Resources for Pima County is now available for purchase for $40. Come to our office at 2590 N Alvernon Way or purchase a directory online.

Tell your clients or staff about 2-1-1 Arizona.

Download a flyer in English and Spanish for your office! 2-1-1 Arizona Flyer

Questions about the Information and Referral program?