Mediation Services

Mediation is a safe, neutral and voluntary process to resolve a variety of neighbor, workplace and family disagreements without going to court. We do not provide legal advice.

The Center is a member of the National Association for Community Mediation (NAFCM) and the Arizona Association for Conflict Resolution (AACR).

Mediation Appointments

Mediations can be scheduled weekdays during the day and early evening hours and on Saturdays by appointment. Mediations are held at our office at 5049 E Broadway Blvd, Suite 125, or at off-site locations agreeable to all parties. Services are available in English and Spanish.

Interpersonal Mediation Conflict between two parties in the Tucson area

We are committed to offering mediations for interpersonal disputes at no charge to the greater Tucson community. Mediations are conducted by staff and trained volunteers. We support these efforts through community funding and through private foundations and personal donations. To ensure this service remains available to everyone, we encourage participants to make a tax-deductible donation to the program. We accept donations at our offices, by mail, or through the Donate button.

Interpersonal mediations may include:

Parent/child, Neighbors, Business partners, Landlord/tenant, Co-workers

Animal noise complaints must go through Pima Animal Care Center before being referred to mediation.

Call (520) 743-7550.

Tucson Police Department misconduct complaints must go through Internal Affairs before being referred to mediation. Call (520) 791-4426.

Multiparty or Group Mediation

Because of the often extensive scope and significant staff time needed to address complex multiparty issues, these services are offered for a fee of $250 (which includes intake, information-gathering, scheduling, and conducting a 3-hour mediation session.) Follow-up sessions or phone coaching are available for an additional $75 per hour. Multiparty mediations can be conducted at your choice of location in Tucson with video conferencing for out-of-town participants.

Multiparty or group mediations may include:

Neighborhood associations, Co-housing groups, workgroup or team

Elder Care Mediation

Mutual discomfort with the troubling realities of aging can keep families from communicating. They are often unprepared for the emotions and disagreements that surface during difficult but important conversations about guardianship, financial planning, health care and end-of-life decisions. These disagreements can stand in the way of good decision-making about the care and well-being of an older person.

In mediation, families make decisions for themselves. It helps families preserve their relationships, which could be damaged if their dispute went unresolved or they ended up in court. Early mediation of conflicts between family, caregivers, health care providers and housing facilities can prevent hurt feelings, reduce stress, and help everyone work as a team.

What does it cost?

Eldercare Mediation is $250 (up to 3 hours, which includes information-gathering and the mediation session itself.) Follow-up sessions or phone coaching are an additional $75/hour.

Mediations can be conducted at a location of your choice — at home, in our offices, or in care facilities. Out-of-town family members may participate via conference call.

If mediation is deemed appropriate, you will be asked for a nonrefundable $50 deposit. Our staff will then gather information from you and secure agreement from everyone who will be participating before setting up a time and place for the mediation. Final payment is expected before the mediation.