Center for Community Dialogue and Training

Our Family’s Center for Community Dialogue & Training (the Center) helps Southern Arizonans discuss challenging issues in a skilled, civil, and respectful way through mediation and facilitation, communication trainings, and events that build skills and spread constructive dialogue.

The Center

In the aftermath of the 2016 presidential election—when emotions were running white-hot—the Center for Community Dialogue and Training held a Post-Election Community Forum in Tucson. The Forum was attended by nearly two hundred community members, local politicians, and radio personalities from across the political spectrum. Supported by 20 neutral facilitators from the Center, participants worked together to process the impact that the divisive election had on them and how, together, we could work to heal any wounds and move forward as one community.

By empowering individuals to use their voices while also recognizing the common humanity in each other, the Center continues to lead the way toward increased civility and understanding in Southern Arizona.

The lineage of the Center includes the grassroots group Tucsonans for Civility, organized in the aftermath of the January 8, 2011 shooting which killed six people and injured 13 others, including Arizona Congresswoman Gabrielle Giffords. A commitment to civility and civil discourse arose from this tragedy and is a foundational pillar of the Center.


We offer a rich portfolio of communication, facilitation and conflict resolution trainings targeted towards busy professionals as well as anyone interested in improving their interpersonal skills. Please see our Training Page  for a list of upcoming classes. The Center for Community Dialogue & Training is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®. For more information about certification or recertification, please visit


Community Foundation Campus

Individuals through trainings, community forums, dialogue circles and mediations in FY19.
The Center earnings above expenses in FY19 which was used to cover rent and utilities for five families for one month.

Mediation Services

Mediation is a safe, neutral and voluntary process to resolve a variety of neighbor, workplace and family disagreements without going to court. We do not provide legal advice.

The Center is a member of the National Association for Community Mediation (NAFCM) and the Arizona Association for Conflict Resolution (AACR).

Arizona Association for Conflict Resolution


Mediation Appointments

Mediations can be scheduled weekdays during the day and early evening hours and on Saturdays by appointment. Mediations are held at our office at 5049 E Broadway Blvd, Suite 125, or at off-site locations agreeable to all parties. Services are available in English and Spanish.

Interpersonal Mediation Conflict between two parties in the Tucson area

We are committed to offering mediations for interpersonal disputes at no charge to the greater Tucson community. Mediations are conducted by staff and trained volunteers. We support these efforts through community funding and through private foundations and personal donations. To ensure this service remains available to everyone, we encourage participants to make a tax-deductible donation to the program. We accept donations at our offices, by mail, or through the Donate button.

Interpersonal mediations may include:

Parent/child, Neighbors, Business partners, Landlord/tenant, Co-workers

Animal noise complaints must go through Pima Animal Care Center before being referred to mediation.

Call (520) 743-7550.

Tucson Police Department misconduct complaints must go through Internal Affairs before being referred to mediation. Call (520) 791-4426.

Multiparty or Group Mediation

Because of the often extensive scope and significant staff time needed to address complex multiparty issues, these services are offered for a fee of $250 (which includes intake, information-gathering, scheduling, and conducting a 3-hour mediation session.) Follow-up sessions or phone coaching are available for an additional $75 per hour. Multiparty mediations can be conducted at your choice of location in Tucson with video conferencing for out-of-town participants.

Multiparty or group mediations may include:

Neighborhood associations, Co-housing groups, workgroup or team

Elder Care Mediation

Mutual discomfort with the troubling realities of aging can keep families from communicating. They are often unprepared for the emotions and disagreements that surface during difficult but important conversations about guardianship, financial planning, health care and end-of-life decisions. These disagreements can stand in the way of good decision-making about the care and well-being of an older person.

In mediation, families make decisions for themselves. It helps families preserve their relationships, which could be damaged if their dispute went unresolved or they ended up in court. Early mediation of conflicts between family, caregivers, health care providers and housing facilities can prevent hurt feelings, reduce stress, and help everyone work as a team.

What does it cost?

Eldercare Mediation is $250 (up to 3 hours, which includes information-gathering and the mediation session itself.) Follow-up sessions or phone coaching are an additional $75/hour.

Mediations can be conducted at a location of your choice — at home, in our offices, or in care facilities. Out-of-town family members may participate via conference call.

If mediation is deemed appropriate, you will be asked for a nonrefundable $50 deposit. Our staff will then gather information from you and secure agreement from everyone who will be participating before setting up a time and place for the mediation. Final payment is expected before the mediation.

Questions about the Center?

Call: 520.323.1708 x 124 | Email:

5049 East Broadway Blvd, Suite 125, Tucson, Arizona 85711