When you work in social services, you’re faced with complex situations and decisions. The COVID-19 pandemic is unprecedented in many ways for all of us. But Our Family is well prepared. Our mission is steadfast: eliminate homelessness and strengthen the community. Our response to the coronavirus outbreak begins by providing stability in this time of crisis. We have in place the financial resources to maintain operations for all of our clients and staff as we move to a “work-from-home” model beginning on March 17th. To prevent disruption in services for our community in this difficult time, our Bellevue location will maintain necessary staff for the coordinated entry program to continue seamlessly during this time with an abundance of precaution in ensuring the safety of our team and the community we serve.

As a non-profit we rely on the support of our community and government grants. We believe that it is our responsibility to be well positioned for any situation that arises and to remain financially stable. We refer to this as our ‘rainy day’ fund. We know that as more local businesses and employers reduce hours or temporarily close, that the clients we serve will be among the most immediately and profoundly impacted. Because of our responsible financial stewardship, Our Family Services will be here to help those affected manage these trying times. Due to the uncertainty about how long our community will be affected, we hope we can count on your continued support to help our most vulnerable neighbors weather the storm.  In these uncertain times all of us at Our Family remain committed to providing stability to our community and to one another. We are unwavering in our commitment to youth and families in need.

At this time we ask our community partners to refrain from coming to our facilities as we try to minimize personal contact. For more information about dropping off needed items, please contact info@ourfamilyservices.org.

A list of our most needed items for Reunion House can be found here: Reunion House Urgent Supply Needs

If you are in need of services, please call (520) 323-1708. Housing assessment drop-in hours are currently suspended.

You can also dial 2-1-1 to reach the COVID-19 Hotline with additional information and referrals to resources accessible statewide via 2-1-1 Arizona and operating from 8 a.m. to 8 p.m. seven days per week. For more information please read: Governor Ducey Announces Launch Of 2-1-1 COVID-19 Hotline

To learn more about how the homeless community is highly vulnerable to COVID-19 please read: Coronavirus Could Hit People Experiencing Homelessness Hard 

We will be updating this message as the situation unfolds. Please come back each Tuesday for more information.

Stay safe and healthy.

Thank you,

Our Family Services


Last Updated: 3/27/2020