Our Family

Donation policy

After careful examination, Our Family has made the difficult decision to make some significant changes to our policies regarding accepting donated items.

Shifting needs and changes in funding have challenged us to look at better, more efficient ways of using our resources – not only as an organization but as a community. We are fortunate to have a number of nonprofit partners in Tucson who specialize in managing donated food and used clothing, furniture, small appliances and other household goods, and who offer these things to people in need at no or very low-cost.
Our Family’s resources can be better put to use by investing in the things we do best – emergency shelter and housing, support for lonely elders, effective resolution to conflict, and strengthening at-risk children and families in crisis.

We no longer accept donations of clothing!

If you have items to give to charity, we encourage you to support one of our community partners (see list below)– we’re all working for the common good!

We will also no longer accept used bedding, pillows, towels, or mattresses due to ongoing concerns about bedbugs and other health cautions, as well as lack of storage space. We can absolutely use your donations of new bedding, however!

We are committed to seeking alternate, less costly ways to ensure our clients have what they need to be stable and self-sufficient. One of the most effective ways to do so is by providing gift cards that allow the people we help to purchase exactly what they need, from food, to medical supplies, to clothing for their children. We accept gift cards to local grocery stores, Target, Walmart, and Walgreens throughout the year, and we hope you will consider putting a few dollars on a gift card to help a person or family in need the next time you’re in one of these stores.

Our programs and the people we serve have long benefited from the community’s generosity through donated clothing, household and personal items. Please accept our deepest thanks for your valuable donations over the years.

Community Partners that accept clothing:

Gospel Rescue Mission

YWCA - Your Sister's Closet (professional clothing)

TMM Family Services

St. Vincent de Paul of Southern Arizona








What to donate

We happily accept donations 9:00 a.m. to 5:00 p.m. Monday-Friday at our administration building -- 2590 N. Alvernon Way, Tucson, Arizona. We are closed on Saturday and Sunday. If you have questions about donations, please call (520) 323-1708 x105.

Cash Donations

  • We appreciate cash donations to support our programs for homeless children, youth and families, families in crisis, at-risk children and low-income seniors. Monetary gifts help us purchase the supplies our clients need, support the staff who provide our services, and ensure that Our Family provides quality service to our community.

Gift Cards or Certificates

  • Gift cards or certificates from Walmart, Fry’s, Target, Walgreens or local businesses and restaurants are always welcome. We may distribute gift cards directly to our clients to help them purchase basic necessities, or we may use gift cards for things our programs need to help our clients.
  • Our youth shelter always needs movie tickets and passes to sports, entertainment and recreational venues.

Hygiene Supplies

  • New, unopened full-sized deodorant,toothpase and toothbrushes, razors and shaving cream. New hairbushes and combs.

Household Cleaning Items

  • laundry and dish detergent, mops, brooms, bleach, disinfectant wipes, cleaners for windows, floors and furniture.

Nonperishable Food

  • Cereal and instant oatmeal
  • Crackers and soups
  • Fruit cups and fruit bars
  • Microwaveable meals
  • Pasta and marinara sauce
  • Peanut butter and jelly
  • Rice, ramen noodles and instant rice and pastas
  • Canned fruits, vegetables, soups, chilli, meats (tuna/chicken) and pastas
  • Juices, meat sticks, jerky, granola and protein bars

New Linens

  • New sheets, towels, pillows and blankets for twin and full-sized beds, cribs and toddler beds.

Diapers and Wipes

  • Diapers and Pull-Ups of all sizes for babies and toddlers. Sizes 4, 5, and 6 are most needed at this time


* We do not pick up furniture.

For furniture that needs to be picked up, please call Habitat for Humanity’s HabiStore at (520) 889-7200 or Big Brothers Big Sisters at (520) 624-7039.

* We no longer accept donations of clothing. Please support one of our community partners.

Gospel Rescue Mission

YWCA - Your Sister's Closet

St. Vincent de Paul of Southern Arizona

All Content and Images Copyright © Our Family Services.