Our Family

Training & Workshops


CORE Training

Understanding people, professional responsibilities and intervention: How to effectively partner with those we serve.

Our Family offers a 27 hour social service and behavioral health curriculum appropriate for those working in both for-profit and non-profit agencies. Geared to address key elements of essential training topics, CORE covers issues such as human development and trauma, family systems, homelessness, poverty, violence, substance abuse, domestic abuse, child and elder abuse, LGBTQ, mental health and multiculturalism. It also includes training in communication skills, conflict transformation, emotional de-escalation, ethics, boundaries, confidentiality, HIPAA, suicide, prevention, sex trafficking, risk-management, personal safety and self-care.

Our next CORE Training will be August 2, 9, 16 and 23, May 3, 10, and 17.The deadline to register for C.O.R.E. is July 25. Click here to download a registration form.

For more information, or if you would like to discuss possibilities for receiving this training, contact Agency Trainer Karen Largent (520) 323-1708 x 111.

If you're interested in attending C.O.R.E. as an Our Family volunteer, you must first complete our volunteer process (application and interview) and accept a volunteer or internship opportunity before registering for this training. Questions about volunteering? Please contact Samantha Bossert at (520) 323-1708 x416 with questions about volunteering.


Nonviolent Communication(NVC) Training

This two-day workshop provides tools for mediators, managers, teachers teachers and anyone else who would like to learn and practice communication skills to handle conflict with more ease and understanding.

Guest instructor Sylvia Haskvitz will share how to truly listen with empathy without mixing in your own opinions and judgments, as well as how to say what you mean with greater clarity. This training offers highly interactive and experiential learning with practice, role-plays and small group activities.

Participants will:

  • Learn how to be honest without insulting people.
  • Demonstrate how to handle conflict with confidence and transform anger into positive communication.
  • Differentiate between requests and demands.
  • Learn how to be honest without insulting people.
  • Assess the needs behind criticism and blame.
  • Practice the mantra, "It's not about me, it's about needs."
  • Learn how to deepen those relationships that are already working well.
  • Nonviolent Communication (NVC) Training

    May 20-21, 2016

    9:00 a.m. to 4:00 p.m.

    Location: Our Family Services, Bellevue Office, North Conference Room

    3830 E. Bellevue Street

    Fee: $175


    Click here to see our Refund Policy

    Contact Leslie Bosch at 323-1708 x 122 or email lbosch@ourfamilyservices.org for more information.


    ToP Facilitation Methods(TFM) Training

    Whether you are brand new to facilitation or have years of experience, you will learn new and useful methods to quickly synthesize information and focus a group on the outcome they are seeking. ToP, the “Technology of Participation,” is a researched-based collaborative approach of facilitating groups developed by the Institute of Cultural Affairs. ToP methods recognize and honor contributions of all participants; let the group deal with more data in less time; pool individual contributions into larger more informative patterns; and welcome diversity while minimizing polarization and conflict. These methods work effectively for conflict resolution; strategic planning; consensus-building; collaborative action planning; creative problem-solving; meeting/agenda design and event planning; culture transformation; community planning and engagement; planning/implementing collaborative ventures.

    During this two-day training you will learn two foundation methods:

    Focused Conversation
      • Provides a structure for clear dialogue and reflection
      • Probes beneath the surface to the depth of a topic
      • Encourages a diversity of perspectives

    Consensus Workshop Method
      • Engages all group members
      • Organizes the group’s ideas, decisions
      • Reveals the consensus in groups leading to action
      • Builds effective team partnerships

    If you’ve been part of a facilitation that uses a “sticky wall” you have experienced the inclusive participation and efficient way ideas are surfaced and organized. Instruction on the use of a sticky wall is part of the training.


    ToP Facilitation Methods(TFM)

    July 14-15, 2016

    8:30 a.m. to 4:30 p.m. each day

    Location: Our Family Services, Bellevue Office, North Conference Room

    3830 E. Bellevue Street

    Fee: $350

    Contact Leslie Bosch at 323-1708 x 122 or email lbosch@ourfamilyservices.org for more information.


    Basic Facilitation Training

    Are you ready to change the way you run meetings? Do you want to make sure your participants are productively engaged and reach their goals? Join us for this daylong training and be introduced to the 4D Model of Facilitation. Understand how to be an effective facilitator and how to identify situations appropriate for facilitation such as workplace meetings, committee meetings, homeowners association, even book club sessions. You will learn how to create an effective agenda and keep people on track. There are no prerequisites.

    Basic Facilitation Training

    August 26, 2016

    9:00 a.m. to 4:00 p.m.

    Location: Our Family Services, Bellevue Office, North Conference Room

    3830 E. Bellevue Street

    Fee: $75

    Contact Leslie Bosch at 323-1708 x 122 or email lbosch@ourfamilyservices.org for more information.


    Basic Mediation Training

    Our 42-hour basic-skills mediation course prepares participants to mediate a variety of workplace and personal conflicts. Course includes theory, communication skills, mediation process and techniques, and ethical standards along with extensive practice. This course is open to anyone who would like to increase their skill in dealing with conflict. There is no prerequisite for this course. If you are interested in volunteering with our Community Mediation Program you are required to take this course before submitting an application. Note: You must attend all six days to receive your certificate. The training is limited to 20 participants.

    We are actively recruiting people to become mediators who are in one of the following categories: Bilingual Spanish, Tribal members, veterans and members of immigrant communities.

    Basic Mediation Training

    September 14, 15, 16 and 21, 22 23, 2016

    8:30 am to 4:30 pm
    Location:Our Family Services, Bellevue Office, North Conference Room

    3830 E. Bellevue Street

    Early Bird Fee: $550 if received by August 19
    (Regular rate of $595 effective 8/20/16)


    Want to attend this training? Click here to register, then click the PayPal link (below) to make payment.

     

    Click here to see our Refund Policy

    Our Family Services has provided mediation services and training since 1979. Group discounts available. Contact us for information.


    Advanced Nonviolent Communication (NVC) Training

    Dig Deeper…This two-day workshop will bring clarity on how what you think, say, and do impacts your relationship with yourself and others. Bring your NVC skills to a new level as you transform habits and patterns that are not serving you and those you interact with at work, in your family, and in your community. 

    Participants will:

    • Appreciate how living in harmony with NVC values and skills leads to increased connection with yourself and others
    • Understand triggers and how they connect with underlying needs
    • Clearly differentiate needs and strategies
    • Identify feelings and needs more easily and increase feeling and need vocabulary
    • Recognize the value of celebration and explore the dynamics of grief
    • Demonstrate how to give and receive feedback 

     

    Guest instructor Sylvia Haskvitz will share how to truly listen with empathy without mixing in your own opinions and judgments, as well as how to say what you mean with greater clarity. This training offers highly interactive and experiential learning with practice, role-plays and small group activities and facilitated meetings.

    Advanced Nonviolent Communication (NVC) Training

    November 4-5, 2016

    9:00 a.m. to 4:00 p.m.

    Location: Our Family Services, Bellevue Office, North Conference Room

    3830 E. Bellevue Street

    Fee: $175

    Click here to see our Refund Policy

    Contact Leslie Bosch at 323-1708 x 122 or email lbosch@ourfamilyservices.org for more information.


    Circles Process Training, Levels 1 and 2

    Circles Level 1:

    Circles offer one of the most powerful ways to engage in meaningful conversation in a structured and safe environment. Used for centuries by indigenous peoples to build community, resolve conflict and promote respectful dialogue among people with differing points of view, circles are now being used in business, human services, the legal system and education.

    Circles Process Training, Level 1

    Next Training TBA

    Circles Level 2:

    Circles offer one of the most powerful ways to engage in meaningful conversation in a structured and safe environment. Used for centuries by indigenous peoples to build community, resolve conflict and promote respectful dialogue among people with differing points of view, circles are now being used in business, human services, the legal system and education.

    Level 2 teaches how to choose and convene the appropriate circle method for the group and facilitation skills specific to the circles process.

    Circles Process Training, Level 2

    Next Training TBA

    Contact Leslie Bosch at 323-1708 x 122 or email lbosch@ourfamilyservices.org for more information.


    Elder Circles Facilitator Training:

    Are you an enthusiastic supporter of Elder Circles AND wondering how you can make more of a difference in your community?

    Become an Elder Circles Facilitator

    This training prepares you to facilitate an Elder Circle, a safe and respectful discussion group where people in the second half of their lives share their stories and discuss important topics.

    Elder Circles Facilitator Training

    Next Training TBA


    Contact Leslie Bosch at 323-1708 x 122 or email lbosch@ourfamilyservices.org for more information.


    Nonviolent Communication (NVC) and the Enneagram

    Come learn and practice powerful communication tools and a rich and deep personality system to understand human behavior and our choices in the way we live and how we connect to our needs. You will …

    • Increase your EQ (emotional intelligence) by learning which of the nine points of view you tend to use and how they impact your perceptions of the world.
    • Identify, understand and address the underlying needs present in every interaction you have – whether it is with colleagues at work, family members at home, or in your volunteer work with your church or neighborhood or that special non-profit you devote your heart to helping.
    • Understand how the wisdom of the Enneagram and the practice of NVC can transform relationships that are tense and frustrating into relationships that are respectful and productive

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    Nonviolent Communication (NVC) is a concrete set of skills that helps us to clarity what we are observing, what emotions we are feeling, what values we want to live by, and what we want to ask of ourselves and others. The Enneagram teaches how valuable all perspectives are while helping us understand our unique way of viewing the world – both perspectives lead to increased rapport with each other.

    These skills are important to …

    • Managers and co-workers in the workplace.
    • Teachers, faculty and administrators in education.
    • Volunteer leadership on boards of directors, in church communities, HOA’s and neighborhood organizations.
    • Social service professionals supporting their clients.
    • Mediators and negotiators supporting their clients through interest-based alternative dispute resolution.

    Your instructors:

    Sylvia Haskvitz is a certified trainer with the Center for Nonviolent Communication. She has offered seminars and workshops on NVC worldwide during the past 25 years, including the highly rated NVC workshops here at the Center for Community Dialogue. She lives in Tucson, Arizona.

    Catherine Tornbom is the manager for the Center for Community Dialogue and has been a certified Enneagram instructor for over 20 years.

    Nonviolent Communication (NVC) and the Enneagram

    Next Training TBD

    Contact Leslie Bosch at 323-1708 x 122 or email lbosch@ourfamilyservices.org for more information.


    Family Connection and Conflict Resolution Training

    Are you looking for ways to engage in respectful and effective conversation with your teen and resolve conflict? This workshop has fun, interactive exercises to help you learn how to:

    • Communicate effectively between parents and other teens
    • Ask for what you need
    • Understand and manage emotions
    • Brainstorm new strategies for dealing with conflict.

    What participants are saying:

    "I expected this experience to be pretty lame, but it turns out that it was very helpful. The activities were interesting and I liked how we all got to speak." -Teen

    "It was so eye opening. Totally different than we thought it would be. Well worth the time and effort." -Parent

    Family Connection and Conflict Resolution

    Next Training TBD

    Contact Leslie Bosch at 323-1708 x 122 or email lbosch@ourfamilyservices.org for more information.

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